Journal of Hospitality Management and Tourism 2141-6575 Academic Journals 10.5897/JHMT2025.0348 Francis Kabii Alice Ngetich * E-mail: kabiifrancis@gmail.com 2026 31 01 2026 15 08 2025 03 11 2025 17 1 16 24 This is an open-access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. This article is available from http://politicalwaffle.uk/journal/JHMT/article-abstract/F6F7B9974158 The full text article is available as a PDF file from http://politicalwaffle.uk/journal/JHMT/article-full-text-pdf/F6F7B9974158 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31